Website care for businesses that do not want to babysit their site
A live website needs attention. We keep it updated, checked, looked after and easy to change without turning every small edit into a project.
You speak to senior technical people, not a vague handoff chain.
Updates, backups and edits
Website care status
MFA
SSL
DNS
Website updates, backups, monitoring, security checks and ongoing content edits for small businesses.
Scope is agreed before work starts, with third-party licences, domains and specialist tools kept separate unless stated.
Core update checks and maintenance tasks
Backups and recovery checks where supported by the platform
Uptime and basic health monitoring
Security and plugin checks for supported sites
Small content edits within agreed plan time
Support for forms, redirects and minor layout issues
Clear escalation when a change becomes project work
What it solves
- Fewer avoidable website surprises
- A clear place to send small edits
- Better continuity after launch
Best-fit businesses
- Websites built by Harkstone Tech
- Existing small business websites that need a tidier support model
- Teams without an internal website owner
Scope boundaries
- Unlimited redesign work or new page builds
- Fixing unsupported platforms without an assessment
- Third-party plugin, hosting or licence fees unless stated
A practical route from technical noise to clear ownership
Small businesses do not need theatre. They need the basics understood, tidied, improved and supported.
Step 1
Understand
We map what you have, what is unclear and where the biggest risks or blockers sit.
Step 2
Stabilise
We tidy the basics first: access, domains, email, Microsoft 365, backups and obvious security gaps.
Step 3
Build or improve
We improve the site, support model or technical setup with a clear scope and practical handover.
Step 4
Support long-term
We stay available for ongoing support, edits, supplier coordination and sensible next steps.
Questions small businesses usually ask first
These answers keep the boundaries clear before a call.
Typical examples include changing wording, swapping an image, updating opening hours, adding a simple section or fixing a form label. New page layouts or campaign pages are scoped separately.
Connected services that often matter
Small-business technical issues rarely sit in one neat box, so the related services are linked clearly.
Web Design
Conversion-aware websites for small businesses, including support with hosting, DNS, SSL, forms, analytics and post-launch edits.
Hosting, Domains & Email
Domain setup, DNS records, SSL, hosting, business email and Microsoft 365 mail support for small businesses.
Useful advice before you get in touch
Need help with website care?
Send the context and Harkstone Tech will suggest a practical next step.