Technical support and websites that small businesses can actually rely on
Harkstone Tech helps UK small businesses get the technical basics under control: IT support, Microsoft 365, websites, hosting, domains, email, security and ongoing care. Clear advice, practical support and no agency fluff.
Built for small businesses that want one dependable technical partner, not five suppliers pointing at each other.
Harkstone cockpit
Small business technical status
Website and support board
Tickets, forms, DNS, SSL and care
Support request
Triaged
Website form
Delivering
Microsoft 365
MFA enabled
Care task
Queued
Launch basics
Start with the problem you need solved
Whether the pain is IT support, Microsoft 365, a weak website or messy domain ownership, the first step is simple.
IT, websites, domains, email and support under one roof
The service grid keeps the offer broad enough for real small-business needs, but scoped enough to stay practical.
A calm technical partner for businesses that need things owned
Harkstone Tech is intentionally built for small businesses that want clear advice, direct access and support that continues after launch.
One technical partner
IT, websites, domains, email and Microsoft 365 are connected in real life. Harkstone treats them that way.
Clear ownership
We document what is supported, who owns each service and what the next sensible step is.
No jargon
You get plain-English advice, not vague technical theatre or endless supplier finger-pointing.
Support after launch
Websites, Microsoft 365 and security need ongoing attention. We do not disappear after the first build.
Sensible security
We focus on practical basics such as MFA, patching, access control, backup checks and staff awareness.
Built for small businesses
The service model is shaped around owner-managed teams that need senior help without enterprise complexity.
A practical route from technical noise to clear ownership
Small businesses do not need theatre. They need the basics understood, tidied, improved and supported.
Step 1
Understand
We map what you have, what is unclear and where the biggest risks or blockers sit.
Step 2
Stabilise
We tidy the basics first: access, domains, email, Microsoft 365, backups and obvious security gaps.
Step 3
Build or improve
We improve the site, support model or technical setup with a clear scope and practical handover.
Step 4
Support long-term
We stay available for ongoing support, edits, supplier coordination and sensible next steps.
Clear starting points for better small-business websites
These are starting points, not trap doors. Final scope depends on page count, content, integrations and the technical clean-up needed.
Starter Website
From £795
Good for a focused first site.
A clean, credible starter site with core pages, responsive design and the technical launch basics handled.
- Clear page structure
- Mobile-first build
- Basic SEO setup
- Forms, SSL and analytics support
Professional Website
From £1,495
Best for service-led small businesses.
A stronger site for businesses that need more pages, sharper positioning and a more polished conversion journey.
- Expanded service pages
- Conversion-focused copy support
- Technical launch checklist
- Post-launch handover
Website Refresh
From £595
For outdated or unclear sites.
A practical refresh for existing websites that need better structure, clearer copy, stronger CTAs or technical fixes.
- UX and content review
- Visual refresh
- Performance and form checks
- Technical clean-up guidance
Support packages that preserve the old MSP offer and make it clearer
Essentials, Secure, Fully Managed and Ad hoc / Project framing has been kept as a buyer-friendly way to understand support levels.
Essentials: A practical starting point for small teams that need structure, basic checks and a clear support route.
Secure: Adds stronger focus on MFA, access control, patching, backups and documentation.
Fully Managed: For businesses that want Harkstone to coordinate the technical basics long-term.
Ad hoc / Project: For defined fixes, onboarding, migrations, website refreshes or domain and email clean-ups.
MSP packages
Support model map
MFA
SSL
DNS
Care and technical support after the first fix
A website, Microsoft 365 tenant or domain setup is not something to abandon after launch.
Basic Website Care
From £39/month
Light maintenance.
Baseline checks for businesses that need essential website upkeep.
- Update checks
- Basic monitoring
- Backup checks where supported
- Email support
Standard Website Care
From £79/month
Most common care plan.
Maintenance plus practical support time for small edits and minor fixes.
- Everything in Basic
- Small content edits
- Priority triage
- Quarterly improvement notes
Hosting / Email / DNS Support
From £29/month
Or quoted one-off.
Practical technical setup help for domains, DNS, hosting, SSL, forms and business email.
- Domain and DNS support
- SSL and hosting checks
- Business email setup
- Supplier coordination
Managed IT Support
From £45/user/month
After assessment.
Structured support for Microsoft 365-heavy small teams that need responsive help and clearer ownership.
- User support
- Device and account checks
- Microsoft 365 admin
- Security and backup basics
Example directions, labelled clearly until real proof is approved
No fake testimonials, no fake logos and no invented client outcomes.
Questions before the first call
Clear answers reduce wasted time and help you decide whether Harkstone is the right fit.
Both. Harkstone Tech is positioned as a technical partner for small businesses, so websites, Microsoft 365, domains, email, security basics and ongoing support can be handled together.
Ready for clearer technical ownership?
Tell Harkstone Tech what is going on and we will suggest a practical next step.