Services

Practical services for small businesses that want technical ownership, not technical chaos

Pick the area that hurts most first. Harkstone Tech can then connect the dots across IT support, websites, Microsoft 365, hosting, domains, email and cyber basics.

Talk through what you need See pricing

UK small business supportMicrosoft 365 helpWebsites, hosting and carePlain-English technical supportClear scope and no hard sellSupport after launch

Harkstone cockpit

Small business technical status

All critical checks visible

Website and support board

Tickets, forms, DNS, SSL and care

Support request

Triaged

Website form

Delivering

Microsoft 365

MFA enabled

Care task

Queued

Launch basics

Domain ownership

SSL active

Email records

Backup check

Mobile ready

Service catalogue

Clear routes for common small-business technical problems

Each service is scoped in plain English, with best-fit labels and practical inclusions.

Managed IT Support

Responsive support, proactive checks, supplier coordination and clear technical ownership for small UK teams.

Best for

Small teams that need reliable support without a handoff chain.

Web Design

Conversion-aware websites for small businesses, including support with hosting, DNS, SSL, forms, analytics and post-launch edits.

Best for

Small businesses that need a credible site and practical launch support.

Website Care

Website updates, backups, monitoring, security checks and ongoing content edits for small businesses.

Best for

Businesses that need small changes and maintenance handled reliably.

Hosting, Domains & Email

Domain setup, DNS records, SSL, hosting, business email and Microsoft 365 mail support for small businesses.

Best for

Businesses with messy domain, DNS, hosting, SSL or business email ownership.

Microsoft 365 Support

Help with users, licensing, mailboxes, Teams, SharePoint, permissions, joiners, leavers, MFA and security defaults.

Best for

Small teams that rely on Microsoft 365 but lack tidy admin ownership.

Cyber Security Basics

Plain-English help with MFA, password hygiene, patching, backups, device basics, phishing awareness and access control.

Best for

Small teams that want practical protection without enterprise theatre.

Backup & Recovery

Backup checks, recovery expectations and practical planning so data-loss assumptions are not left untested.

Best for

Teams that need confidence before something goes wrong.

Projects & Onboarding

Help with onboarding, supplier changes, small migrations, documentation and technical improvement projects.

Best for

Growing teams making technical changes.

How we work

A practical route from technical noise to clear ownership

Small businesses do not need theatre. They need the basics understood, tidied, improved and supported.

Step 1

Understand

We map what you have, what is unclear and where the biggest risks or blockers sit.

Step 2

Stabilise

We tidy the basics first: access, domains, email, Microsoft 365, backups and obvious security gaps.

Step 3

Build or improve

We improve the site, support model or technical setup with a clear scope and practical handover.

Step 4

Support long-term

We stay available for ongoing support, edits, supplier coordination and sensible next steps.

Service FAQs

A focused offer, not everything to everyone

The aim is dependable technical ownership for small businesses, with clear limits where specialist work needs a separate scope.

Both. Harkstone Tech is positioned as a technical partner for small businesses, so websites, Microsoft 365, domains, email, security basics and ongoing support can be handled together.

Not sure which service fits?

Send the current situation and Harkstone Tech will point you towards the right starting point.

Talk through what you need Request a free website review