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Start with ownership, not pricing
Before changing provider, confirm who controls administrator accounts, domains, Microsoft 365, backups, internet supplier details and device records.
A cheap support plan can become expensive quickly if nobody knows where the critical access lives.
Ask for a clean handover
Request documentation, licence lists, backup status, admin accounts, supplier references and known issues. If something is missing, write it down before the move.
- Microsoft 365 tenant access
- Domain registrar access
- Backup status
- Device list
- Open supplier tickets